Maintain

Businesses in payments and e-money often need a range of support to maintain the appropriate operational compliance to thrive. Neopay offers a range of services specifically designed for these businesses, to increase the capability and capacity of compliance teams and increase specialist expertise.

All of our consultants are experienced industry professionals, regulatory experts focused on the practicalities and operational needs of businesses. As a market leader, Neopay brings objectivity and specialist expertise taking a risk-based approach to regulation and its application. Using our experience and in-depth knowledge, we are able to steer your business to the most effective outcome.

Our Virtual Compliance Service (VCS) is a unique, cost effective way of ensuring your company is up-to-speed on its compliance obligations so you can focus on running a profitable business.

Designed to work as an integral part of your compliance function, this service provides support when and where it is needed, allowing you to benefit from dedicated expertise at a fraction of the cost of an in-house team.

If you offer white-labelled or outsourced regulated services to your clients, you rely on them to abide by the appropriate controls and frameworks.

We provide support to banks, payment service providers, authorised e-money issuers and deposit takers, and technology and platform providers, helping them ensure their clients are compliant whilst also accelerating the on-boarding process.

We also offer regular auditing to ensure your clients remain compliant along with additional guidance to further improve on-boarding and client management, increasing client retention and protecting your reputation.

Through this service, our team support you in maintaining the quality of your business and provide peace of mind that your clients are complying with your requirements.

Regular audits aren’t just essential to ensure that your business remains compliant; our audits also highlight areas where your compliance processes have become too restrictive and onerous. In this way, we not only protect you from risk of enforcement action and penalties, but also increase the effectiveness of your compliance, raising profitability.

Every audit is different; the needs and concerns of the business dictate the breadth and scrutiny needed. Your Neopay colleagues will ensure that your audit meets your business requirements.

We will then deliver detailed findings, based upon the risks and priorities of your business. We will take time to ensure that you and your colleagues understand the findings and the options available, to rectify any issues.