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Protecting Consumers from Financial Scams: HM Treasury’s Proposed Ban on Cold Calling

HM Treasury's Proposed Ban on Cold Calling
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In recent years, financial scams have become increasingly sophisticated, preying on unsuspecting consumers through various means, including cold calling. To tackle this growing menace and protect consumers from falling victim to fraudulent schemes, HM Treasury has announced an open consultation seeking views on the design and scope of a ban on cold calling for consumer financial services and products. This move is an extension of the existing pensions cold calling ban and aims to prevent criminals from using telecommunication networks to commit financial fraud.

Criminals have long exploited cold calling as a means to deceive and defraud unsuspecting individuals. The proposed ban on cold calling for consumer financial services and products aims to disrupt these criminal activities at their source. By eliminating the channel through which many scams initiate, the ban seeks to protect the public from potential harm and financial loss.

Empowering consumers and blocking fraud attempts

One of the key benefits of this ban is that it will empower consumers to recognise and terminate fraudulent calls with confidence. With the knowledge that no legitimate financial institution will resort to cold calling for marketing purposes, individuals will be better equipped to identify and report scam calls. By reporting these attempts, consumers can contribute to the fight against financial fraud, helping authorities apprehend criminals and dismantle fraudulent networks.

Call for evidence and consultation deadline

To make informed decisions about the ban’s implementation and its impact on businesses, the consultation includes a call for evidence. This step aims to collect valuable information and data that will enable a rigorous assessment of the ban’s effects.

The consultation for the ban on cold calling for consumer financial services and products is open until 9:30am on 27 September 2023. This deadline provides stakeholders and the public an opportunity to participate in shaping a robust policy that safeguards consumers’ financial interests.

For further information on the consultation, click here.

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